FAQ

Is the maritime integrated service platform the same as the Maritime OneNetcom platform?

At present, the purpose of registering the crew's electronic declaration system can be realized through the maritime integrated service platform and the Maritime one-netcom office platform.

What should I do if I can't log in to my maritime OneNetcom office platform?

In the process of logging in to the maritime Onecom office platform, if you cannot log in, first determine whether you have registered (you can test through registration, such as the registration process prompts that the ID card has been occupied, indicating that it has registered), unregistered can obtain an account through registration. The registered logon can reset the password by clicking "Forgot password" on the login page to obtain a valid account password.

How do seafarers in coastal navigation areas change their personal identification photos?

Enter the crew declaration system, select "Crew comprehensive information query", on this page can modify the crew information, crew photo mailing address and other personal information. Before the certificates of competency and training certificates become valid, the photos of the crew members shall be replaced with those taken recently.

Do seafarers in coastal navigation areas need to collect seafarers' certificate information?

No need. Seaman's certificate information may be collected only after passing the seaman's professional foreign language examination or taking the English theory examination or assessment in the Seaman's Competency Examination for navigation and Marine Watch.